Where can I view your women’s clothing products? You can browse our women’s clothing collection by visiting our official website at www.summitshopdirectllc.com.
How do I place an order? You can do so by visiting our website, selecting the items you like, following the instructions to add to the shopping cart, and then using the checkout process to complete your purchase.
Do you offer international shipping? We currently only offer shipping services within the United States. If you are abroad, we recommend that you use a forwarding service.
How long will my order take to ship? Typically, orders will be shipped within 1-2 business days after confirmation. Shipping time depends on your location and the shipping method you choose.
Can I change or cancel my order? If you need to change or cancel your order, please contact customer service as soon as possible (support@summitshopdirectllc.com or call 6172465855). Please note that once an order has entered the shipping process, we will not be able to change or cancel it.
What is your return and exchange policy? We offer a 30-day return and exchange service. If you are not satisfied with your purchase, please contact us within 30 days of receiving the item to initiate the return or exchange process. Please ensure that the item is unworn and in its original packaging.
How do I contact customer service? You can contact us at:
Do you offer a size guide? Yes, we provide a size guide on each product page to help you choose the right size.
How do I handle shipping costs? Shipping costs are automatically calculated at checkout and will be displayed on the order confirmation page.
How do I get special offers or promotions? You can get the latest promotions and special offers by subscribing to our email newsletter. Enter your email at the bottom of the site to subscribe.
If you have additional questions, please feel free to contact us, we are happy to help you!
